PwC: Unlocking AI Opportunities for a Global Consulting Giant
PwC, one of the world’s largest professional services firms, helps clients navigate complexity through audit, tax, and consulting solutions. They advise multinational corporations, governments, and startups alike.
Challenges
- Struggling to identify which parts of their consulting workflows would benefit most from AI.
- Excessive manual effort in compliance checks, market research, and proposal preparation.
- Limited forecasting ability due to insufficient integration of AI-driven analytics.
Goals
- Map out clear, high-impact AI opportunities for their European consulting division.
- Improve efficiency in research-heavy projects, freeing consultants for strategic advising.
- Enhance data-driven forecasting to strengthen client recommendations and expand market share.
Why Gaussian?
Gaussian’s AI Opportunity Diagnosis offered a systematic, low-risk method to pinpoint value. Instead of guesswork, PwC would receive a prioritized roadmap and confidence that each recommended initiative would yield measurable returns.
Solution
- A full-spectrum audit of data flows, client deliverables, and internal analytics capabilities.
- Customized reports highlighting specific AI use cases: automated compliance summaries, generative market analysis briefs, and predictive client risk models.
- Proof-of-concept plans allowing PwC to validate feasibility before large-scale rollouts.
Results
- Four prioritized AI pilots, each projected to reduce consultant hours by 10–15%.
- 25% cut in research time per engagement, enabling deeper, strategy-focused client conversations.
- 40% increase in lead conversion for complex advisory projects, as AI insights improved proposal precision.
"Gaussian’s roadmap was a revelation. We now invest in AI projects we know will pay off, both for efficiency and client satisfaction."
- Martin Fischer, Director of Digital Innovation at PwC
Looking Ahead
With a validated AI roadmap, PwC’s European teams are deploying targeted solutions. Over time, these strategic implementations promise greater productivity, improved margins, and stronger client relationships built on data-driven confidence.